We allow 24 hour notifications for cancellations of an appointment without a fee. Within the 24 hour window we charge 50% the amount of the service. Individuals who miss their reservation without prior notification will be charged 100% the amount of the service.
We seek to ensure that all our guests enjoy their time with us and that we start each session at the time booked. In order not to affect other appointment times, we are not able to guarantee guests who arrive late the full duration of the time they have booked for their session. Please plan to arrive 10 minutes prior to your appointment.